Why doesn't my portal previewer ever work?

[theother51]

my portal episode preview thing never works, and i don’t know why. does this happen for anyone else?

[Purple_Ghost]

It’s been happening to a lot of people. Normally just closing and reopening the browser or clearing the cache works.

[RudeInception]

If it doesn’t I recommend using the app to preview your story and submit a ticket to admin.

[Ryan]

Feel free to use the link @RudeInception provided and our support team will be happy to assist you