Why isn’t my bonus passes Saving?


#1

When I played episode I used to be able to receive my bonus pass for reading four stories and keep it when when my passes recharge, because I didn’t use it. I used to not use the bonus passes and wait for my passes to refill, so I usually had about 15 passes. So when I went on it today 7/24/18 and did the same thing my passes refilled but didn’t keep my bonus passes. Could you explain this to me?


#2

Moved to Mobile App Bug. Make sure to check out our Forum Tutorial for more info about where to correctly create topics. :wink:

Also, you may need to submit a help ticket here. Our support team would be happy to help! :smiley:

Edit: @CianniA, here’s some more information about why the passes aren’t saving :wink: