Why isn’t my bonus passes Saving?


When I played episode I used to be able to receive my bonus pass for reading four stories and keep it when when my passes recharge, because I didn’t use it. I used to not use the bonus passes and wait for my passes to refill, so I usually had about 15 passes. So when I went on it today 7/24/18 and did the same thing my passes refilled but didn’t keep my bonus passes. Could you explain this to me?


Moved to Mobile App Bug. Make sure to check out our Forum Tutorial for more info about where to correctly create topics. :wink:

Also, you may need to submit a help ticket here. Our support team would be happy to help! :smiley:

Edit: @CianniA, here’s some more information about why the passes aren’t saving :wink: