Why won’t episode answer to my ticket


I have reported a support ticket about the app that it won’t save my progress, they answered once saying delete the app and then reply whenever you did. So I replied but now they are not answering anymore, what should I do?


No I got this:

I also have a lot of space on my phone so that’s probably not the problem , but thanks anyways


Ok thanks, hopefully they reply soon


Hi I just received same exact reply. So I’m curious if they replied and how long it took if they did fix it