Why won't my writer portal seem to load


#1

when i load my characters on the screen they won’t show and I’m left with a blank page. I’ve looked up what its supposed to do and its not this and i can’t seem to fix it . does anyone know how to fix this


#2

Are you using a computer?


#3

That happens to me and many classic creators too…
I submitted a request and a member of the Episode team told me to:
*Try clearing your web browsers cache, history and browsing data.
*Try using a different web browser. The Writer Portal works best on Google Chrome.
*Try to sign out completely, fully close your browser, reopen it, and sign back in.
*Try using a different laptop or desktop computer.
I tried everything and it never worked :cry:
I hope it gets fixed soon!


#4

Whenever this happens what I do, is try to use my writer’s portal in incognito mode (for google) and it always seems to work? :sweat_smile:


#5

thanks for the help, will try soon


#6

Closing due to one month of inactivity :slight_smile:


#7