Often I play as white characters on Episode. There’s either no customisation or the CC doesn’t offer skin colour options. I don’t have any problem with it! It can get quite repetitive after a while and I love mixing things up by reading stories about POC, but I don’t complain (unless it’s set somewhere diverse and none of the characters are anything other than white. That’s just unrealistic).
But when I wrote The Good Witch and my MC came from The Land of Summer, I naturally limited the number of skin tones you could choose to match her ethnicity. It wasn’t a very popular story. It got just over 400 reads. But I had 7 separate complaints about the fact that you can’t make her white.
So I’m interested now. Does it matter to you?