Account Help Please


#1

I first downloaded episode on my old an android phone and then downloaded it onto my current iPhone and none of my work transferred, so I tried to put it on my sister’s Samsung and it said my account is associated with a different platform. What the heck? It if was a problem, then why didn’t it complain before? Can someone tell me how to remove my account from the iPhone Episode account?


#2

The transfer may not have worked due to the different devices/compatibility and different memory and such, although I’m not really a tech person so I’m not sure. As for deleting an account, I don’t think you can do that.


#3

Moved to Report a Bug Mobile App Bug. :wink: If you’re having an issue, try submitting a help ticket to our support team to ask for assistance. :slight_smile:


#4

I’m making a story on the portal, but when i go to the create section on the app, my story isnt showing up. can anyone help with this.