Help- Loading error

general
requests
community

#1

I’ve been trying to continue my stories on episode but every time I enter the app it either doesn’t launch or launches and doesn’t load my stories. I’ve tried sending in a ticket but I can’t get my id because I can’t get into the app. Does anyone know how to fix this? I’ve tried uninstalling and reinstalling the app multiple times and it hasn’t helped


#2

Maybe try from a different phone? See if you can get your ID that way so you can get your ticket in so they can fix it for you! :slight_smile:


#3

Instead of the ID, put six question marks ??? ??? :smiley:


#4