How do I find stories on the app?


#1

How can I find certain stories in the app?


#2

In the top right hand corner of the screen, there should be a magnifying glass icon. Click on that, then type in the name of the story you want or a key word.


#3

My app doesn’t show a magnifying glass


#4

Just to make sure, is this what your home screen looks like?


#5

My screen with no magnifying glass and my favorites doesn’t show up either


#6

I’ve deleted app and redownloaded it and it’s still not there


#7

If the app is up to date with all updates and you’ve tried everything you should submit a support ticket.

https://pocketgems.zendesk.com/hc/en-us/requests/new?mobile_site=true


#8

Yes it’s up to date. How do I do the support ticket?


#9

If you click the link I posted in the previous comment, fill out the form and it will go to the relevant people to help you with your problem :+1:t3:

Your support ID is found in the settings on the app.


#10

Thank you I will try that


#11

I am trying to find a specific story, but I can’t remember the name. It’s about a girl and she has to pick between three guys and I know that one of them is her best friends boyfriend that confessed his feelings to her. Please help


#12

You should post this question in the Episode Fan Community page.

More than likely, someone will know which story you are talking about but I’d try to think of a little bit more of the story than what you’ve written because you’ve described a very popular plot so there will be hundreds of stories that fit your description.


#13

I will try that, thank you


#14

Is it the girl in Manhattan?? It sounds like that story


#15

My app is doing the exact same thing. My favorites disappeared and I have no search function. I have submitted two tickets. It is so frustrating!!


#16

SO MANY PASSES AND GEMS!! DELICIOUS!!! How’d you get all that?


#17

Lol, I’ve stick piled a bit on the passes. When I get a free pass, I just save it. With the gems, i dont typically use fem choices so they also save up.


#18

Oh?! Normally, the app doesn’t give more passes until I’ve finished them.


#19

When I say free, I don’t mean the ones that refill every 4 hours. I mean the free one from doing the daily challenge or a free pass from when an author updates their chapter.


#20

Ohhhh, no fair! I never have challenges for some reason. :frowning: