This is really starting to irritate me. Once again, my rank has glitched and has been stuck since late yesterday. I published a new chapter last night and despite the many reads I’ve had since (and still getting), my rank hasn’t changed, not even by 1.
I’ve filed a support ticket and replied twice to the extremely vague and generic responses i received that didn’t even mention once what my tickets were for. I’m now going to join the many other authors who will refuse to update until this glitch is acknowledged and fixed.
I replied with the information they asked for and again, asked if they were aware of the glitch and if it would be fixed. Which led to this reply, and again has no reference to anything I asked >
Reaching out on social media would only gain the reply of Sorry to hear that, please file a support ticket All I’m asking is if they are in the process of fixing the glitch but it appears I’m asking too much.
All I’m asking is if they are in the process of fixing the glitch but it appears I’m asking too much.
I would have been fired for sending a response so vague.